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US Family Health Plan


The Martin’s Point US Family Health Plan US Family Health Plan logois a TRICARE Prime health plan that serves members in Maine, New Hampshire, Vermont, upstate New York, and northern Pennsylvania. We have been a proud provider of health care to military families, retirees, and their dependents for more than 30 years. At the Martin's Point US Family Health Plan, we strive to provide the highest quality health care and the best customer service to our members.

Whether you’re currently a member or are considering enrolling in the Martin’s Point US Family Health Plan, we’ll do all we can to ensure that you have a high quality and pleasant experience with us.

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Data Breach Announced by Government Contractor

Recently, computer data tapes containing protected patient information from several Texas military treatment facilities were stolen from Science Applications International Corporation (SAIC), a government contractor.  The loss of these tapes may place TRICARE patient data at risk and some military beneficiaries including Martin’s Point US Family Health Plan members who at one time received care in Texas could be affected. Please be advised that at no time was Martin’s Point data breached in this investigation.

The data contained on the tapes may include names, Social Security numbers, addresses and phone numbers, and some personal health data such as clinical notes, laboratory tests, and prescriptions. There is no financial data, such as credit card or bank account information, on the tapes.  There is also no evidence so far to suggest that any of the data has actually been accessed by a third party.

TMA analysis shows the chance that any data was actually compromised to be small and considers the risk of harm to patients/members to be low, despite the sensitive data involved. Retrieving data from the tapes requires specialized knowledge of the system and data structure,  as well as knowledge of and access to specific hardware and software.

In an effort to be proactive and ensure that potentially affected patients/members are kept informed and protected, SAIC has sent letters to affected people informing them of the theft and offering a free, one-year access to Kroll’s Identity Theft Consultation and Restoration. TMA also encourages concerned individuals to take the steps suggested by the Federal Trade Commission to help protect their personal information.

Concerned patients/members may also contact the SAIC Incident Response Call Center, Monday through Friday, 9:00 am-6:00 pm EST at (855) 366-0140 (toll free) for United States callers and (952) 556-8312 (collect) internationally.

 

 

 

USFHP Informational Video - 1 from MPHC on Vimeo.

 

 

The US Family Health Plan is a TRICARE Prime option for military Beneficiaries, including retirees, their families of active duty personnel. As your trusted provider in health care we are committed to each and every one of you.

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Martin's Point Health Care
331 Veranda Street
P.O. Box 9746
Portland, ME 04104-5040

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